PAYMENTS

The POLAR® store accepts major credit, debit, Apple Pay and Google Pay cards, as well as flexible payment solutions offered by Klarna. Payments are handled by secure PCI-compliant servers that support 3DSecure, an additional layer of security for online purchases.

 

FREQUENTLY ASKED QUESTIONS

Can I pay by bank transfer or cash on delivery?

Unfortunately, we cannot accept cash on delivery or bank transfer payments, but you can choose from several flexible and secure electronic payment options.

Can I pay in installments?

Polar, in partnership with Klarna, offers a convenient interest-free installment in 3 installments. More information is available on the page on Payments with Klarna.

What is the PCI standard and why is it important?

PCI is an acronym for Payment Card Industry, and the standard implemented is designed to provide maximum protection in terms of personal data, avoid fraud and unauthorized access. The standard is very complex and includes over 200 requirements to be met by payment acceptors. Being compliant with the standard means giving your customers as much peace of mind as possible regarding their sensitive data and dealing with their credit card information in perfect security.

What is 3DSecure?

3DSecure is an additional layer of security for your online payments and is based on the use of an OTP - One time password, or disposable password. At the time of payment, your credit institution may send you an SMS message with a 6-digit password to authorize the payment. 3DSecure is used by major credit card networks, but not necessarily active on your credit card. If your credit card gives you the option, we recommend that you activate it.

Are my credit card details recorded?

No. As required by the PCI standard your credit card information is used for payment and removed immediately afterwards.